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Privacy Policy

Last updated: March 2025

1. Introduction

1.1 This Privacy Policy applies to all visitors, viewers, and users of the website with domain name getaura.pics (the “Website”), owned and operated by GetAura (the “Company”, “we”, “us”, or “our”), as well as any content placed on our social media profiles, emails, and other digital platforms (collectively, the “Platforms”).

1.2 The terms “You” and “Your” refer to anyone who accesses or uses any of the Platforms.

1.3 This Privacy Policy outlines how the Company collects, uses, and shares information about You when using any of the Platforms, including products and services offered. It describes both the Company’s and Your legal rights and responsibilities regarding information collected, including personally identifiable information.

1.4 This Privacy Policy does not cover the collection or use of Your data by third-party websites or services, such as payment processors, website hosts, social media platforms, or connected systems. These third-party services are governed by their respective privacy policies.

1.5 The Company reserves the right to modify this Privacy Policy at any time. By using any of the Platforms, You agree to be bound by this Privacy Policy and the Website Terms and Conditions.

2. Data Controller Information

2.1 GetAura is the data controller responsible for Your personal data. Our contact details are:

Email: alex@getaura.pics
Website: getaura.pics

2.2 If You have any questions about this Privacy Policy or our data practices, please contact us at the email address above.

3. Age Restrictions

3.1 All content, products, and services provided on the Platforms are intended for adults. The Company does not knowingly collect personal data from individuals under the age of 18.

3.2 The Platforms are not intended to be used by children. If You are under 18 years of age, You are not permitted to use the Platforms or provide personal data.

4. Legal Basis for Processing

4.1 Under the GDPR, we must have a legal basis for processing Your personal data. We rely on the following legal bases:

  • Consent: When You have given clear consent for us to process Your personal data for a specific purpose (e.g., email marketing).
  • Contract: When processing is necessary for the performance of a contract with You (e.g., when You subscribe to our services).
  • Legal Obligation: When processing is necessary for us to comply with the law.
  • Legitimate Interests: When processing is necessary for our legitimate interests or the legitimate interests of a third party, unless there is a good reason to protect Your personal data which overrides those legitimate interests.

5. Information We Collect

5.1 When You use any of the Platforms, You may provide certain personal data, including but not limited to:

  • Your full name
  • Email address
  • Phone number
  • Internet Protocol (IP) address
  • Billing address
  • Credit or debit card information

5.2 The Company may collect Your personal data in the following circumstances:

  • Account Creation: When You create an account, including Your name and email address.
  • Photo Uploads: When You upload selfies or photos for AI processing, we collect and temporarily store these images.
  • AI-Generated Content: Photos generated by our AI service based on Your uploads.
  • Subscriptions & Purchases: When You purchase credits or subscribe to our services, payment information is processed through third-party payment processors.
  • Service Usage: Data about Your usage patterns, preferences, and interactions with the Platform.
  • Customer Support: When You contact us for assistance or support.

5.3 Photo Data

When You use GetAura, we collect and process:

  • Selfies and photos You upload for AI processing
  • AI-generated photos created from Your uploads
  • Facial features and physical characteristics extracted during AI processing (used solely for generating photos)

Your uploaded photos and AI-generated photos are stored securely and are only accessible to You unless You choose to share them. We do not use Your photos to train our AI models without Your explicit consent.

6. How We Use Your Information

6.1 Your personal data may be used to:

  • Generate AI photos based on Your uploaded selfies
  • Personalize Your experience
  • Improve our Platforms, products, and services
  • Provide customer support and manage accounts
  • Process Your requests and transactions
  • Grant access to specific content and services
  • Analyze visitor preferences and tendencies
  • Communicate with You via email, including service updates and promotional content
  • Fulfill our contractual obligations to You

6.2 The Company does not sell Your personal data to third parties and has never done so. We do not intend to share, trade, or sell Your personal data in the future.

7. Data Retention

7.1 We will only retain Your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

7.2 Your uploaded photos are retained for the duration of Your account. AI-generated photos are stored as long as Your account is active. Upon account deletion, all photos (uploaded and generated) are permanently deleted within 30 days.

7.3 In some circumstances, we may anonymize Your personal data for research or statistical purposes, in which case we may use this information indefinitely without further notice to You.

8. Sharing Your Information

8.1 The Company does not disclose Your personal data to third parties without Your consent, except in the following circumstances:

  • With trusted service providers who assist in operating the Platforms.
  • To comply with applicable laws related to legal claims or investigations.

8.2 Service providers we use include:

  • Stripe: Payment processing (PCI-DSS compliant)
  • Convex: Backend infrastructure and database
  • Vercel: Application hosting
  • AI Providers: Photo generation (images are processed securely and not retained by providers beyond processing)
  • Google Analytics & Meta: Analytics and advertising

8.3 When we share Your data with third-party processors, we ensure they only process Your data on our instructions and implement appropriate measures to protect Your data.

9. International Data Transfers

9.1 We may transfer Your personal data to countries outside the European Economic Area (EEA) for processing.

9.2 Whenever we transfer Your personal data out of the EEA, we ensure a similar degree of protection is afforded to it by implementing appropriate safeguards, including Standard Contractual Clauses approved by the European Commission.

10. Analytics and Tracking

10.1 The Website collects certain information automatically through log data and analytics services, including Your IP address, browser information, and operating system information.

10.2 We use Google Analytics and Meta Pixel to analyze user behavior and improve our services. This information is used to enhance Platform performance and the products and services offered to You.

11. Cookies

11.1 The Website uses cookies to facilitate Your use of the Website. Cookies are small data files with unique identifiers sent to Your device.

We categorize cookies as follows:

  • Strictly Necessary Cookies: Essential for the Website to function (e.g., authentication, session management).
  • Performance/Analytics Cookies: Allow us to measure and improve performance (e.g., Google Analytics).
  • Advertising Cookies: Used to deliver relevant advertisements (e.g., Meta Pixel).

11.2 You have the option to disable cookies on Your device, but this may limit Your ability to use all features of the Website.

12. Email Communications

12.1 By creating an account, You may receive service-related emails (e.g., order confirmations, account updates). You may also opt in to receive promotional communications.

12.2 If You no longer wish to receive communications, You can unsubscribe by clicking the “unsubscribe” link in any email or by contacting us at alex@getaura.pics.

13. Your Privacy Rights Under GDPR

Under the GDPR, You have the following rights:

  • Right to Access: Request copies of Your personal data.
  • Right to Rectification: Request correction of inaccurate or incomplete data.
  • Right to Erasure: Request deletion of Your personal data.
  • Right to Restrict Processing: Request restriction of processing in certain circumstances.
  • Right to Data Portability: Request transfer of Your data to another organization.
  • Right to Object: Object to processing of Your personal data.

The Company will respond to Your requests within one month. To exercise Your rights, contact us at alex@getaura.pics.

14. Data Security

14.1 We have implemented appropriate technical and organizational measures to protect Your personal data, including:

  • Encryption of data in transit (HTTPS/TLS)
  • Secure payment processing through Stripe (PCI-DSS compliant)
  • Database encryption at rest
  • Access controls and authentication
  • Regular security assessments

14.2 Despite our efforts, no internet transmission is completely secure, and the Company cannot guarantee the absolute security of Your personal data.

14.3 We have procedures in place to deal with any suspected personal data breach and will notify You and any applicable regulator where legally required.

15. Third-Party Links

Our Service may contain links to third-party websites. We are not responsible for the privacy practices of these sites.

16. Updates to This Policy

16.1 This Privacy Policy is effective as of March 2025.

16.2 The Company reserves the right to modify this Policy at any time. Continued use of any Platform after publication of changes constitutes acceptance of those changes.

17. Contact Information

For questions, requests, or comments regarding this Privacy Policy or Your personal data, please contact us at:

Email: alex@getaura.pics
Website: getaura.pics